Shipment Information
Shipping Methods
Goodly Hair aims to provide safer and faster shipping options.
The time frame for order delivery is divided into two parts: processing time and shipping time.
Total Delivery Time = Processing Time + Shipping Time
1) Processing time: The processing time will need 2-4 working days, belongs to the quantity you order. Other custom products will be shipped with 5-8 working days. (Processing time is NOT included in the shipping time)
2) Working Time: We arrange shipments from Monday to Saturday, excluding Sundays and Holidays.
3) Shipping Time: We offer shipping options:
Fast Shipping (UPS, DHL or FEDEX) 5-10 business days, shipping worldwide.
Standard Shipping (USPS) 10-20 business days, shipping worldwide.
Please fill all information: phone number, exactly address for our brand ship to you
4) Shipping Fee
Order below $150: $49.99
Order from $150: Free
( The above logistics time is for reference only, the specific transportation time shall be subject to the logistics company.)
NOTES:
- Address: Express Shipping is not available for P.O. Boxes and Military Addresses (APO/FPO). Ensure accurate and complete address to avoid processing delays. If you have previously encountered a lost or stolen package, we recommend that you send the package to your WORK address to ensure that you receive your package safely.
- Tracking orders: You'll receive a shipment confirmation email with details and tracking number when your order is ready to be shipped.
5.Sign for Delivery: We strongly recommend signing for delivery. We ship to the correct address you left for your order, but we won't be responsible for the loss caused by your authorization to leave the parcel in front of the door, courtyard and any other places.
6.Multiple Items: Orders including more than one item may be shipped out separately and arrive on different days. If your orders are shipped separately, we will inform you by email.
7.Address Change: Customers are responsible for entering correct billing and shipping information. Address or order change requests may be considered but not guaranteed. Changing the address after shipment may incur extra fees paid by the buyer.
8.Precautions: Delivery delays due to force majeure, weather, carrier operations, incomplete addresses, customs delays, or lost/stolen items are beyond our control. We appreciate your understanding.
9.Attention: Although we try to ship your hair to you as fast as possible, please don’t order hair less than 48 hours before you need it! It's always better to give yourself at least a 2 week cushion before you need it to avoid any unforeseen circumstances that may delay delivery.
* NOTE: We are NOT RESPONSIBLE if a package is undeliverable because of missing, incomplete, or incorrect destination information.
Please enter the correct shipping details when checking out. If you realize you have made an error, simply email us at contact@goodlyhair.com as soon as possible. However there is a 72-hour waitlist for email, therefore, if your order has left our warehouse within 72 hours, it is out of our control.
Goodly Hair is NOT RESPONSIBLE for destination country tax and/or any duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.
Goodly Hair is NOT RESPONSIBLE for any Duties, Taxes, or Customs fees under any circumstances.
Goodly Hair is NOT RESPONSIBLE for your cancellation with any REASONS
If the order arrives in your country and…
- The customer refuses to accept the package.
- Number of attempts are made in the country of destination to deliver the package.
Goodly Hair reserves the right to abandon the package(s) and will NOT BE RESPONSIBLE for any refund.